FAQ
Frequently Asked Questions (FAQ)
World Marine Supply
🔧 Orders & Products
What kind of products do you sell?
We supply marine parts and accessories for both professional and recreational applications, including fittings, piping components, and specialized marine hardware.
Are your products new?
Yes. All products sold by World Marine Supply are new unless otherwise clearly stated.
Can you source special or hard-to-find marine parts?
Yes. We offer selective product sourcing upon request. Please contact us with detailed specifications before placing your order.
How can I confirm technical specifications?
Product descriptions are provided for reference. If you require specific technical data or certifications, please contact us before purchasing.
💳 Pricing & Payments
What currency are your prices listed in?
All prices are listed in U.S. Dollars (USD) unless otherwise noted.
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers for large orders.
Do you offer bulk pricing?
Yes. For bulk or commercial orders, please contact us for a custom quote.
🚚 Shipping
Which carriers do you use?
We ship via UPS and DHL to ensure reliable and fast delivery.
How are shipping costs calculated?
Shipping costs are calculated based on product size, weight, and destination. The cost is displayed on each product page.
Do you offer expedited shipping?
Yes, expedited and special shipping arrangements may be available upon request. Please contact us before placing your order.
Do you ship internationally?
Yes, we ship worldwide. Customs duties and import taxes are the buyer’s responsibility unless otherwise agreed.
🔁 Returns & Refunds
Can I return my order?
All sales are final unless a return is approved in writing before purchase and noted on the invoice.
What if my item arrives damaged or incorrect?
You must notify us within 48 hours of delivery with photos and a written description. We will review the issue and provide a resolution in writing.
Is there a restocking fee?
If a return is pre-approved, a 20% restocking fee applies, and the item will be inspected before any refund is issued.
⚖️ Legal & Policies
Are you compliant with U.S. law?
Yes. World Marine Supply operates in compliance with Florida and U.S. consumer protection laws.
Where can I read your full policies?
You can review our full:
- Terms & Conditions
- Return & Shipping Policy
- Links are available in the website footer.
📞 Need More Help?
Have questions before ordering?
📧 Email: info@worldmarinesupply.com
We’re happy to assist you.